About Us

Transition1 1920x
Img 3864

Pigeon Forge's Holiday Light Experts
About Alter Image Outdoor Lighting

Alter Image Outdoor Lighting has been serving residential and commercial customers in Maryland and East Tennessee for years! Our mission is to provide affordable and professional holiday lighting & decoration service that wows every customer and brightens everyone’s holiday season. We’re all about creating a remarkable customer experience from the time we meet to go over your options to when it’s time to take down and store the lights and/or decorations.

Our services include residential holiday lights & decorations, commercial holiday lights & decorations, year-round light storage, fall & Halloween decorations, and outdoor/event lighting. We are a Christian Family owned business that only uses high quality equipment and materials for each project. We are very selective in our hiring process and make sure all our team members are thoroughly trained. Our team is licensed, insured, and has a proven track record for delivering excellent service every time. If you’re ready to get started with a free quote and digital rendering to see what we're all about, go ahead and give us a call or text!

 
Contact Us
Transition 2


Meet The Family
 

Transition 3

Questions & Answers
Frequently Asked Questions
 


How do I get started?
The first step is to give us a call or text and set up an appointment. Then we’ll come meet you at your home or place of business and take the time to learn more about you and the overall look you’re going for. We’ll go over your different options and provide a quote as well as accurate digital rendering to see your options first hand! There is never a charge for the first time meeting.
 

How are projects priced?
The price will depend on a number of factors such as how large your house is and whether you have a one-story or two-story home. The amount of supplies being used (lights only or lights plus decorations) will also influence the price. Keep in mind that we do our best to work within everyone’s budget.

We also require a 25% deposit to secure your spot on our schedule and to cover the cost of the lights prior to install. The remainder will be paid at the time of install and take down!

 

At the end of the season, do you take the lights down?
Yes - taking down the lights and/or decorations is part of our all inclusive service and included in the quote that we give you. On January 2, we begin taking down lights and/or decorations. We’ll organize your supplies in bins provided by us!

 

What happens if my lights stop working?
Although our experienced team members make every effort to ensure that everything is secure, certain things can happen to lights for different reasons such as wind, rain, and other circumstances we can’t foresee. If this happens, an Alter Image team member will return to replace, re-hang and/or secure the lights within 48 hours at no additional charge.
 

Do you provide the lighting and decorations, or will you use mine?
Being a "red carpet" or all inclusive service, we only hang the light we provide. This ensures quality and safety for everyone involved! Also provides a greater peace of mind knowing that you have commercial grade lights hung by and taken care of by professionals!
 
Transition 2

Contact Us Today for a FREE Quote and Digital Rendering!

Our experts will create a unique and elegant design for your home or business using lights, wreathes, garland, and any other accessory you would like.
Get Started